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System Information

The health of Hattrick as we know it

Healthy
Game engine
Healthy

Healthy
Transfer market
Healthy

Healthy
Forum
Healthy

Healthy
Infrastructure
Healthy

Healthy
CHPP
Healthy

Healthy
Mobile
Healthy

... if you experience something else, please report it.

What's up?

12-13-2018 Cups Issues Fixed

The following Sapphire Cups were affected by a bug yesterday:

Romania, Switzerland, Hong Kong, Kenya, Macedonia, Benin, Tanzania, and Comoros.

Teams that were supposed to have moved on to the next round in the Sapphire Cup were missing. The original bug was fixed and the round recreated with the correct teams. We will contact the managers who will participate in the next round to inform them about missing match orders.

We are sorry for this issue and hope you all have an enjoyable competition despite this problematic week!

11-21-2018 Release Notes - November 21, 2018

The following fixes have been released:

• We fixed an issue where you couldn't complete a Manager License task when using QuickBid.
• For Youth we fixed the scout comments when you come back to the overview page.

As always we also release other minor bug fixes and improvements to improve your Hattrick experience.

11-14-2018 New League Signup Issues Fixed

We have now fixed the issues experienced by some users when signing up to the new leagues announced yesterday. This primarily involved Platinum or Supporter users who had taken advantage of the campaign offer. Here is what was fixed this morning:

* The 16 week limit to when you can start a new additional team has now been removed. This was what caused existing additional club owners to have trouble closing one team and opening another. The limit may come back later, but will remain lifted during this campaign.
* A fourth league level has been added in all new leagues, and the new signups have been moved to this division.
* The Youth Academies for these new leagues should also be working now.

Thank you for your patience and have fun everyone!

11-6-2018 Generation Trophy Match Dates

The matches in the generation trophy this morning were scheduled to be played up to 4 hours later than intended. The cause has now been fixed and we'll be back to the correct schedule again in round 4 and onward.

11-6-2018 New Design, Foxtrick and Opting Out

As seen on My Hattrick, today we released a new design for player skills, the player ratings and the transfer search results page. These are changes that we believe will make Hattrick better and that will allow us to speed up development in the future as well, as we now have a similar way of displaying important info all across the site and our apps.

If you don’t like them, you have the option to stay with the old ratings and skill view. Go to your Settings page and choose “Classic” under Legacy settings, and things will stay as they were.

Also, we would like to mention that if you use the browser extension Foxtrick and have problems with the new design, this would be a good time to download a new beta version of Foxtrick. This new version handles the updated design quite well, even if some minor issue remains unsolved. The “Classic” design still works perfectly with Foxtrick.

10-29-2018 ISP Maintenance November 1st

Hattrick's ISP will perform planned maintenance to their equipment November 1 between 02:00 and 06:00 (CET). Some downtime may occur. Any transfers occurring during the downtime will be extended.

10-28-2018 Transfers Extended

During the night, there was an issue with the load balancing functionality on the web site, which caused logins to the site to not work (mobile apps were unaffected). To not cause unfair transfer dealings, transfers were stopped. Once the problem was solved, deadlines were extended by 10 hours. Everything is now working as it should.

9-3-2018 Release Notes - September 3, 2018

The following fixes and improvements have been released:

• The design of the field in Live View has been improved.
• Players' behaviors show when viewing player ratings in Live View and the Team Analyzer.

As always, other minor bugfixes and improvements were made to improve your Hattrick experience!

6-22-2018 Improved Replay Features

What's new:

• The average home and away goals statistic doesn't include penalty shootouts anymore.

• If a match is played with cup rules, then there is another bar which shows the W/D/L ratio for 120' results.

• There is now has a more detailed breakdown with extra stats.

5-21-2018 Release Notes - May 21, 2018

The following fixes and improvements have been released:

• The transfer page has been revamped. Among other things, you will now see the specialty of the player.
• Avatars can be redone after only one season, instead of the previous duration of five seasons.
• The Hall of Fame now includes the caps from players for their National Teams and the number of matches played for the Hattrick Masters.
• If managers are interested in what HTs share with the community, they can now follow HTs without sacrificing bookmarks. Managers can set this in forum preferences. This feature is available to both Supporter and non-Supporters.

As always, other minor bug fixes and improvements were released to improve your experience on our site.

The post has been edited recently so the translated version may not be complete. Therefore the original version is also shown:

The following fixes and improvements have been released:

• We have renewed the transfer compare page. Amongst others we now show the speciality of the player.
• Instead of after 5 seasons, you should be able to give your players' avatar a makeover after only one season.
• The Hall of Fame now also includes the caps from players for their National Teams and the number of matches played for the Hattrick Masters.
• Users are now able to follow the HTs without giving up a or multiple bookmarks for them. You can set this in your forum preferences if you are interested in what we share with our community. This feature is available to both Supporter and non-Supporters.

As always we also release other minor bugfixes and improvements to improve your experience on our site.

5-7-2018 This Morning's Scheduled Downtime

When we were about to bring Hattrick back online this morning after the scheduled maintenance we experienced a problem with one of our supporting systems and we had to extend the downtime for another 35 minutes.

Transfers between 5:00h and 7:30h (CET) was extended by 5 hours.

4-27-2018 Downtime and Extended Transfers

This morning, HT experienced an error on some pages. The site had to be shut down for a little under an hour to refresh database indexes. HT is back up and transfers have been extended by 2 hours. Thank you for being patient while we sorted this issue.

4-14-2018 Slow Website Response and Application Errors

Hattrick experienced performance issues and application errors over the last few hours. We are aware of the situation and will provide more information when details become available. Thank you for your patience.

Update: The problem has been identified and performance should be back to normal. Thank you all for the reports and for your patience.

4-4-2018 Release Notes - April 3, 2018

The following fixes and improvements were released:

• Cash information on the finances page was reorganized.
• We have fixed a bug for saving a standard lineup when your are a non-Supporter.
• League tables are no longer empty right after the league matches have finished.
• Users can sign up again for Stage, the platform where new HT features are tested.
• The Hattrick International section of the manual has been updated.

As always, other minor bugfixes and improvements designed to improve your HT experience were released.

3-30-2018 Trophy Delays (Slight Return)

Scheduling of Generation Trophy matches experienced another delay in scheduling this evening. The issue has been resolved and the next round will run as planned Saturday morning at 2:00am HT-time. This delay was caused by another issue, this time by the Supporter Week Trophy, which failed to start as planned, but is now back on track too. We hope that this is the last of the Easter eggs for this week. :) Our apologies again for these issues!

3-29-2018 New Promotion Status for Hattrick International

Due to database issues, the promotion process for HTI teams (qualification-relegation matches) was re-run. Please be sure that you have up to date lineups for the upcoming matches. As a side note, from now on, the promotion rules for HTI will be the same as the rest of Hattrick leagues except Division III and Division II (next season), since the upper division has only bots.

3-28-2018 Generation Trophies Update

After identifying further issues, round 2 of most Generation trophies will be scheduled for Wednesday evening, beginning at 6:00pm HT-time. The rescheduled matches will be visible beginningWednesday morning. Trophy of Legends and Heroes of 2018 will continue according to the schedule communicated yesterday evening. We are sorry for the continued delay!

3-27-2018 Hero Trophy Match Delays

Because of an issue, no fixtures have been created for the second round of the Hero Trophy. A fix will be applied in the coming hours, but because of the problems, these matches will be delayed 8 hours.

3-26-2018 Delayed Generation Trophies

This weekend, there was a problem scheduling matches for this week's Generation Trophies. This has been fixed, but the tournament schedules will change as follows:

Trophy of Legends: The first matches were played as expected, however the second round was never scheduled. This second round will be played on Wednesday morning, starting around 2:00am (HT-time).

The first rounds of all other tournaments will begin Tuesday evening, starting around 6:00pm (HT-time). The second round will be played Wednesday morning.

In other words: ALL tournaments will be delayed 24 hours from their original schedule, up to and including the finals.

We are sorry for this and hope you enjoy the competitions despite the delay!

3-8-2018 Release Notes - March 8, 2018

The following fixes and improvements have been released:

• An access issue for mentors regarding the training estimation page if their mentee is a non-Supporter.
• Improvements to handling when an opponent doesn't have recent matches with a valid lineup in the match orders review tab and team analyzer.
• Platinum and Diamond Supporters no longer have a limit when nominating for the Hall of Fame.
• Tournament, Ladder and Single matches will include weather information.
• Bench players can be set as man markers in the review tab and will start man marking when they enter the field.
• You can now see the contribution of your assistant trainers to the background form in the summary on the staff page. The effects have been added to the table in the staff chapter of the manual.
• In the Chances Distribution Table (post-match), non-tactical long shots are now counted as 'Other'.
• The man marking information has been updated in the manual. You can find this in the chapter 'Lineup: The basics'.

As always, other minor bug fixes and improvements have been released in order to improve your experience on our site.


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